Service Hub Offers easy access for all engineering, RMA, and warranty claim support in one platform, provides direct communication from end-user to Service Hub Team. Versatech Service Hub is built to assist customers through all RMA concerns and to maintain good relationship with reseller partners as well as to end-users to receive excellent customer after sales services repair services for in-warranty, defective, or good merchandise product issue for AV and Storage.

Versatech International has a dedicated service team that provides additional value to post-sales support for in-warranty and out-of-warranty products for audio/video systems, storage, and selected print solutions. Our team for Return Merchandise Authorization (RMA) support assist with the collection of essential data and documentation required to report and fulfill the service support a product needs. The Versatech Service Hub team is readily available to respond to your queries during regular business hours (except those on falling on holidays) and can arrange the delivery or pick-up schedules of units. Our average lead time fulfillment for an in-stock item is between 6-10 regular business hours while non-stock or order-bases items have an average lead time between 30 to 45 business working days.