Terms and Conditions
Welcome to Vertex, an employee purchase platform operated by Versatech International Inc. (“Versatech,” “we,” or “us”). These Terms and Conditions apply when you create an account, browse products, or place an order through Vertex.
These terms explain how your Vertex account and purchases work. The options shown for your company and at checkout govern the steps for your order.These terms govern eligible employees and members who create an account or purchase products through Vertex. The program, payment and delivery choices displayed in your account and at checkout apply to your order.
Eligibility and account
You must be eligible to a participating company, provide accurate details, and protect your account credentials. An invitation code or company approval may be required. The participating organization determines its eligibility and internal approval rules. Versatech operates the purchase portal and fulfills confirmed orders as shown at checkout.
Products prices and orders
Product details, available quantities, final price in Philippine pesos, applicable taxes, shipping fees and payment options will be shown before order confirmation. Published stock is indicative until Versatech confirms allocation. A submitted order is a request to purchase; Vertex will show whether it is awaiting eligibility review, HR approval, stock allocation or payment. Versatech will confirm acceptance and the next required action through the portal or the contact details on your account.
If available stock is exhausted, Vertex may offer a product as Pre Order. A Pre Order does not promise immediate stock or a guaranteed delivery date. The estimated availability and applicable payment conditions must be disclosed before you confirm it. If the supplier changes availability, pricing or model status before acceptance, we will present the revised options and seek your confirmation before charging or proceeding.
Payment and fulfillment
The payment methods and deadline applicable to your program will be shown at checkout or in your payment notice. For programs requiring stock allocation before payment, we will notify you when allocation is confirmed and explain how to pay. Processing and fulfillment estimates begin after the required company approval, allocation and cleared payment, unless the order confirmation expressly states otherwise. We will issue the applicable delivery document.
Delivery and collection
Choose only the delivery or pickup methods offered for your program. The selected location, estimated timing, charges and handover instructions will be shown before confirmation. Our Shipping and Delivery Policy explain door to door delivery, company coordinated delivery, Versatech warehouse pickup. We will notify you of material changes affecting a confirmed order.
Cancellation returns and warranty
Contact Versatech Service Hub with your order number to request a cancellation, return, repair, replacement or refund. Our Returns and Refund Policy explains the process, including how to report incorrect, damaged or missing items. Genuine new products will carry the applicable manufacturer warranty unless a listing clearly states otherwise. Versatech will provide reasonable assistance with authorized warranty service. Your rights under Philippine consumer law remain available regardless of a manufacturer warranty or supplier stock commitment. For any questions, orders@versatech.com.ph.
Portal use and changes
Do not use another person’s account, submit false information or interfere with the portal. We may restrict an account where reasonably necessary to address fraud or security concerns, with an appropriate opportunity to contact us. We may update these terms and will show the effective date. Material changes to an accepted order require notice and, when appropriate, your agreement. These terms are governed by Philippine law, without restricting rights or complaint channels provided by law.
